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Retail/Licensing: Retail Merchandising
Merchandise Associate - Warriors (Oakland, CA)

About the Position

The Santa Cruz Warriors are looking to hire a part-time Merchandise Associate for the 2017-18 basketball season. We are seeking enthusiastic individuals with a professional demeanor. This position will be responsible for welcoming customers and offering them assistance with merchandise. During the preseason, the Merchandise Associate will work the retail store Saturday and Sunday. On home games, this person will work in the merchandise trailer (directly outside arena).

This is a part-time position and is located in Santa Cruz, CA.

We’re Looking For

  • A customer-service oriented individual with a high energy level and willingness to help others
  • A dependable professional who takes initiative and understands the ins and outs of the retail business
  • A focused and results-oriented individual with high sales goals
  • An enthusiastic, mature, and friendly individual with a professional demeanor
  • A cooperative, detail-oriented, and hardworking individual able to take direction with ease

Key Responsibilities

  • Welcomes customers by greeting them; offering them assistance
  • Directs customers by escorting them to racks and counters; suggesting items
  • Advises customers by providing information on products
  • Helps customer make selections by building customer confidence; offering suggestions and opinions
  • Checks inventory on regular bases to maintain a fully stocked store front and trailer
  • Has the ability to meet Sales Goals
  • Fulfills all online orders
  • Processes sales, exchanges, and returns on POS system


  • 6-12 months of public-facing customer service experience
  • High energy and willingness to help others
  • General math skills
  • Cash handling experience
  • Must be at least 18 years old

Physical Demands

  • Able to lift up to 30lbs.

Time Commitment

  • Available on weekends and all game nights (24 games). Available for special events during the season (i.e. season ticket holder viewing parties during weeks with away games)


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